Maryland Honored with WebAward for Office of Human Services’ Superb Accomplishment in World-wide-web Enhancement

 The Maryland Division of Human Expert services declared today that its internet site was awarded the the WebAward for Outstanding Achievement in Net Enhancement. The 24th annual WebAwards is the longest operating competition devoted to naming the greatest web sites in 96 industries when environment the typical of excellence for all web-site advancement.

Organized by the Internet Promoting Affiliation, entries from 42 nations had been submitted for the duration of the levels of competition. Judges from market leaders like Microsoft, IBM, McAfee, Warner Bros. Photographs, Xerox, and Nationwide Geographic ended up amongst the panel deciding on the winners.

Entries were being judged on 7 criteria: design and style, innovation, information, technological know-how, interactivity, copywriting and ease of use to target viewers. All through the stringent analysis process, the judges stop by each web-site and presume the function of a goal person. In Maryland’s situation, judges would have assumed the part of a vulnerable Marylander in have to have of support and heading to the Department of Human Services’ internet site searching for aid.

“Our constituents’ desires and providing superb consumer support are the driving forces driving everything we do,” said Lourdes R. Padilla, Secretary of the Maryland Office of Human Products and services. “As we continue on our development with Maryland’s Complete Human-services Built-in Community (MD Think), this award demonstrates our innovative method to internet development and the standards of excellence we are implementing to all of the substantial scale technology initiatives our company is main.”

The Office of Human Services’ website earned close to great scores in Layout (9.5), Content (9.5), and Copywriting (9.), with one judge praising, “A seriously awesome web page. Easy to navigate, excellent choice of easy but successful colours. Good job!” This stands as a specifically notable achievement for the Division, when when compared to the Business Normal scores for these categories now at just 7.5, 8.1, and 8. respectively.

“Our web site was built to prioritize customer assistance and give a streamlined, functional system that connects our consumers in fewer clicks to the data that they require, whilst also making the most sought-just after assets much easier to discover,” claimed Katherine Morris, Communications Director at the Maryland Division of Human Services, who oversaw the redesign. “We did not seek the services of an outdoors company, somewhat, all of the get the job done was performed within just our Office, which speaks to the talent, creative imagination, and expertise we have in this article at DHS.”

With 47% of people accessing the website through their telephone, cellular responsiveness was a big priority when redesigning the web page. When analyzing how the COVID-19 pandemic has motivated facts shipping and delivery, because March of 2020, cellular targeted visitors to the internet site has improved by 170%. The Department’s site gives an ideal viewing and conversation expertise for a broad-range of mobile devices as it is quick to browse and navigate — demanding constrained resizing, panning, and scrolling. The site also conforms to the Division of Data Technology’s requirements and greatest procedures for electronic interaction.

As their work carries on on the revolutionary, cloud-based mostly, MD Consider, the Division of Human Providers remains centered on pinpointing special prospects to use technological know-how to improve assistance supply and address the ever-altering requirements of Marylanders.